It was this past New Year's Eve at the Harry
Tracy Water Treatment Plant. Operators Mike Evans and Matt Woodward were there
through the night until mid-morning the next day—and they were on the job Christmas Eve too. As on any nighttime watch (this
team takes four or five a week), they continually monitored the different
treatment processes that go on throughout the plant, made the fine adjustments
that are frequently needed, and checked
the water quality at regular times in the lab next door.

At least two operators are always
on duty at Harry Tracy— including nights and holidays. And even on a quiet
holiday night, the high-pitched beeps routinely come in every few minutes. Those are notifications about levels and
conditions throughout the plant—ozone residual, the pH level, turbidity, and
any number of others. A key part of the
job is knowing what action to take, says Mike, the senior operator on the team.
A 13-year Harry Tracy veteran, he is trained to recognize and deal with the
many different issues that could come up, including an earthquake or other
natural disaster. Even heavy rains with
the potential for mud slides can affect our water quality, and a contingency
plan is always in place.
In short, Mike says, “You have to
be ready for anything. It’s all about
protecting the public with safe water 24/7.”
Mike’s teammate “Woody” Woodworth is just as committed. “In the water industry, the customer is
always the highest priority,” says Woody, now in his second year at Harry Tracy
after seven with a smaller utility, the North Coast County Water District
in his home town of Pacifica. The long hours of trenching, manning heavy
equipment, and other pipeline repair work could be “grueling,” he remembers, “but
we had to get the job done for all those customers."
At Harry Tracy, the long 12-hour shifts have their own
challenge, but the junior teammate says he looks forward to every one of them.
The customer is still the top priority, and Woody calls his present job the best he’s ever had.